Shipping Policy
NATIONWIDE SHIPPING - CANADA
We offer Complimentary Standard Shipping across Canada through:
- Canada Post Expedited Parcel Service;
- UPS Standard Service.
We value the importance of receiving your arrangement as quickly as possible. Most arrangements leave our facility within 1 business days of your order being placed. This handling time must be added to the shipping times listed below.
Please call us at (416) 474-3152 to discuss your specific needs and we will do our best to accommodate your request.
| Shipping Speed | Standard |
|---|---|
| Ontario & Quebec | 1-3 days (business days) |
| Other Provinces | 2-5 days (business days) |
LOCAL HAND DELIVERY - GREATER TORONTO AREA
Complimentary Local Hand Delivery is available for the Greater Toronto Area (City of Toronto, Peel, York and Durham regions). Delivery is within 1-2 business days of your order being placed. We will use the mobile phone number provided on our Checkout page to call or text you about your delivery.
Local Same Day Delivery is available if your order is placed before 11AM EST. Please call us at (416) 474-3152 to discuss your specific needs and we will do our best to accommodate your request.
PACKAGE TRACKING
We will send an email notification including tracking information once your package has shipped.
DELIVERY POLICY
We do NOT take responsibility of arrangements being delivered to other locations other than recipient's home address. We also do not take responsibility on how customers handle the arrangement after it's been delivered.
OTHER IMPORTANT INFORMATION
- Please make sure to verify your recipient's delivery address and confirm that it has been entered accurately during the Checkout process. If you provided an incorrect address, please contact us immediately so that the proper corrections can be made or we will be unable to deliver your package in a timely manner;
- If your order is Returned to Sender, additional shipping fees will apply unless we or one of our couriers made a mistake. In such event, we will cover the additional shipping fees;
- While most orders are delivered within the specified time frames, some destinations may take longer to deliver. Estimated delivery times are not guaranteed and there could be small delays during transit with our shipping couriers;
- We DO NOT ship to P.O. Boxes. Please ensure to provide a physical address for delivery;
- We attach "Signature Required" on all orders.